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CPO Program


14 Point Road Test Inspection

  • Instruments
  • Speedometer/odometer/trip meter
  • Steering/vehicle handling/centered steering wheel
  • Braking system performance, parking brake operation
  • Automatic climate control-function/regulation/display
  • Cruise control function (set, accel, decel, resume, and off)
  • Navigation function
  • Distronic function, if applicable
  • Engine performance
  • Excessive exhaust smoke (diesel), if applicable
  • Vibration and noise (drivetrain/wheels)
  • Transmission shifting (upshift/downshift quality and kickdown)
  • Shift lock operation
  • Wind noise

15 Point Undercarriage and Drivetrain Inspection

  • Drive shaft flex discs, couplings, and center support brg(s)
  • Exhaust system/connections/supports
  • Parking brake and cables
  • Brake lines
  • Tire wear (including spare); depth = 50% above TWI
  • Brake rotors/pads (minimum of 50% pad material)
  • Shock absorber/damper struts
  • Suspension inspection
  • Self-leveling suspension, if applicable
  • Front/rear axle rubber mounts/bushings
  • Steering play
  • Tighten steering gear bolts
  • Cigarette lighter(s)
  • Front axle ball joints
  • Steering shock

11 Point General Inspection

  • No Identifiable Structural Damage Verification
  • Mileage/history verification and CARFAX report
  • All recall and/or other campaigns performed
  • Current maintenance, Warranty Booklet, and Owner's Manual
  • All spare keys (including wheel locks if installed)
  • Radio theft deterrent CODE cards presents
  • SRS data label(Check date 15-year validity)
  • Roadside Assistance Program label affixed
  • Inspection label affixed
  • Flash-up the newest software if available for all telematics components, if applicable
  • Perform short test. Diagnose any stored DTCs and repair as necessary

11 Point Engine Compartment Inspection

  • Engine oil
  • Transmission oil
  • Rear axle oil
  • Transfer case and front axle oils, if applicable
  • Engine compartment/antifreeze protection
  • Power steering fluid
  • Brake fluid and clutch fluid
  • Windshield washer fluid(s)
  • Level control oil, ADS, ASD, 4MATIC fluid, if applicable
  • Battery condition/midtronics test
  • Throttle linkages, if applicable

33 Point Electrical System Inspection

  • Fuses (condition/proper rating)
  • MIL check, indicators in instrument cluster
  • Dash instruments, clock, illumination, and dimmer control
  • Exterior rearview mirrors
  • Exterior mirror fold back, if applicable
  • Interior rearview mirror, if applicable
  • Automatic dimming rearview mirror function, if applicable
  • Radio (satelite radio, if any) and stereo speaker function
  • Cassette player, clean tone head CD drive, Navi processor, CD lens cleaner
  • Automatic antenna, clean mast
  • CD changer/player, if applicable
  • Cellular telephone, if applicable
  • Cigarette lighter(s)
  • Rocker switches, function, tactile feel, and LED/Illumination
  • Steering column adjustment and memory, if applicable
  • Seat adjustments and memory, if applicable
  • Cooled seats, if applicable
  • Heated seats/ventilated, if applicable
  • Front seat belt extenders coupe and cabriolet, if applicable
  • Front seat backrest latch/release coupe and cabriolet, if applicable
  • Front seat backrest latch/release chime/warning lamp coupe an cabriolet, if applicable
  • Rear window defroster check current draw with DMM, if applicable
  • Read head restraint retraction, if applicable
  • Rear window sunshade
  • Horn (including fanfare)
  • Headlamp low/high beam and all exterior lights
  • Tele Aid listen for pre-recroded ATX message, if applicable
  • Voice Control system basic functionality, if applicable
  • Rear seat backrest latch/warning lamp, if applicable
  • Panorama roof function and rollo shades
  • Interior and entry lighting
  • Windshield wiper/washer, system/rear window wiper/washer
  • Windshield wiper inserts, headlamp cleaning system

33 Point Appearance Inspection

  • Engine wash
  • Truck mat
  • Trunk paint
  • Spare tire, tools & jack
  • Moisture and odor
  • Vacuum and shampoo
  • Interior floor mats
  • Interior carpet
  • Interior upholstery
  • Interior headliner and door panels
  • Buttons, knobs, and vents, instrument panel
  • Glass and mirrors
  • Interior wood and chrome trim
  • Interior vacuum and shampoo
  • Interior screws
  • Ashtrays
  • De-grease door jamb, hinges, kickpanels, and visors
  • Interior moisture and odor
  • Exterior dings, dents, and scratches
  • Examine paint
  • Examine and clean chrome
  • Glass and mirror housing
  • Grille
  • Lamp lenses
  • Badges
  • Exterior trim and moldings
  • Wipers
  • Bumpers
  • Exterior door edges and frames
  • Wash and wax
  • Wheels (scuffs and scratches
  • Wheels (cuts and gouges)
  • Wheels (wash and polish)

25 Point Chassis and Body Inspection

  • Body structure inspection
  • Glass, lamp frames, and lenses
  • Central lock system function test (interior/exterior)
  • Mechanical locking with all keys at all points
  • Alarm system function, if applicable
  • Power window operation from all points (including lock-out)
  • Interior trim; inspect dash, door panels, seat covers, wood, etc.
  • First aid kit
  • Orthopedic seats function check with engine running, if applicable
  • Seat belts condition/operation
  • Front seat belt heigh adjustment
  • Front seat center armrest and hinge, if applicable
  • Front sun visor/vanity mirror
  • Rear vanity mirror, if applicable
  • Roll bar pop-up headrest, if applicable
  • Parktronic, if applicable
  • Soft top and seals condition and operation, if applicable
  • Hard top, remove/install top wrenches, seals, if applicable
  • Door/trunk lid closing assist, if applicable
  • Remove trunk release, if applicable
  • Station wagon tailgate closing assist, if applicable
  • Rear-facing third seals; inspect drains
  • Door/trunk/tailgate seals; inspect drains
  • Sliding roof function, drains, and headliner
  • Inspect glass roof for scratches/corrective action, if applicable

17 Point Engine Component Inspection

  • All emission control systems in place and functional
  • Fuel filter and pre-filter
  • Spark plugs
  • Perform compression test (Vehicles over 60,000 miles)
  • Fuel injection system, verify lamda reading (gas), if applicable
  • Injection system including routing of ignition wires (gas), if applicable
  • Pre-glow system function - visual (diesel), if applicable
  • Injection pump timing, if applicable
  • Vacuum pump, leak evidence of oil in vacuum line (diesel), if applicable
  • Boost pressure (diesel)
  • Air cleaner/filter
  • V belts, poly-V-belts
  • Engine mounts
  • Heating and ventilation dust filter, if applicable
  • Active charcoal filter/pre-filter, if applicable
  • Recirculating air filter, if applicable
  • A/C refrigerant charge system

3 Point Post-Road Test Inspection

  • Fluid leaks visible inspection
  • Automatic climate control residual heating
  • All fluid levels (underhood)