I read all the negative reviews of Mercedes Benz of Oxnard and thought I would write a positive one. We purchased our Sprinter about 2 years ago and worked with Javier and Gerard. They were nice salesmen and seemed fair. It was 2020 at the beginning of the pandemic and we were looking at any dealer that had a van or could get the van we wanted. At that time the supply was very limited and Gerard gave us a call and said he had one coming in that met our specifications. We paid full MRPS and we were happy with that ...

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Service and service manager Javier Bernal were excellent.

Had to bring in my car for it’s B Service . Xavier was great! I received my car back clean , even though I was told I needed 2 rear tires .I only have a little over 19,000 miles on the engine. However, Barry and Xavier are very pleasant and courteous .

While being stuck in Ventura, and waiting for the tow truck to arrive, I had called ahead to Mercedes-Benz to reserve a temporary vehicle to get home. At my arrival, they had nothing for me. However, your courtesy vehicle with driver did get me home. I was told by Mr. Taylor, that he would get back to me that late afternoon, of what the problem might be and when I could get my vehicle back. That courtesy call was never made. Why? Why did it take 2, 1/2 days time, to detect the problem of a defective starter krank sensor? Did they ...

Just bought a used 2016 300c, they are a haggle free dealership so it went smooth and quickly. The salesman was smart, knowledgeable and kind.. I purchase auto and they help teach me all the details and operations. Very satisfied, great deal!

As usual, my latest service at MBZ was an A+. My service representative, Javier, is always so pleasant and easy to do business with, and he pays attention to detail. Good job MBZ!

My service rep was polite, personable, helpful and very professional.

the service reps are tops. their knowledge of my car really helps me when I need help using something in my car. very easy explanations from them.

I appreciate going in a dealership that is so friendly and helpful! They put the extra effort into helping with warranties I didn’t remember I had! Will use this dealership as long as I own a Mercedes .

Javier was amazing! He assisted me with my scheduled service appointment and kept me updated with my car. I was able to pick up my car at the end of day and discussed recommended services my car needs. Overall, I could not have had a greater experience.