Warranty & Maintenance

Your Mercedes-Benz Van is the benchmark for quality in commercial vehicles. By following a routine maintenance schedule at an authorized Mercedes-Benz service center, you can keep it performing at its peak for years to come. To make sure that you and your vehicle have a productive relationship, we back the Sprinter with some of the most comprehensive warranties in the business.

Diesel Engine Limited Warranty

5-year/100,000-mile warranty


Coverage for turbo diesel engines for five years or 100,000 miles, whichever comes first. Diesel-equipped, heavy-duty vehicles also carry a diesel emission warranty.

Limited Outer-Body Warranty

5-year/100,000-mile warranty


Protection for the outer, finish-painted, metal panels against corrosion and perforation for five years or 100,000 miles, whichever comes first. All panels are covered for three years regardless of mileage.

Basic Limited Warranty

3-year/36,000-mile warranty


Basic coverage for three years or 36,000 miles, whichever comes first. Excludes normal maintenance and wear items.

Sprinter Extended Limited Warranty

At Mercedes-Benz, we know how damaging vehicle downtime can be to your business. While your Mercedes-Benz warranty is due to expire soon, you can continue to protect one of your most valuable investments with our Extended Limited Warranty (ELW). With various options to choose from, a Mercedes-Benz Sprinter ELW offers your business no-hassle convenience. But more importantly, you’ll enjoy peace of mind knowing it’s from Mercedes-Benz.

The Mercedes-Benz Sprinter ELW offers several attractive features:

1 year

up to 75,000 miles

2 year

up to 125,000 miles

3 year

up to 150,000 miles

4 year

up to 175,000 miles


  • No deductibles or cumbersome claims processing
  • No approvals required prior to repairs
  • Repairs by factory-trained technicians utilizing high-tech diagnostic equipment
  • Repairs completed with Genuine Mercedes-Benz Parts
  • No risk to you; may be cancelled any time prior to the New Vehicle Limited Warranty expiration for a full refund

Metris Extended Limited Warranty

At Mercedes-Benz, we know how damaging vehicle downtime can be to your business. While your Mercedes-Benz warranty is due to expire soon, you can continue to protect one of your most valuable investments with our Extended Limited Warranty (ELW). With various options to choose from, a Mercedes-Benz Metris ELW offers your business no-hassle convenience. But more importantly, you’ll enjoy peace of mind knowing it’s from Mercedes-Benz.

The Mercedes-Benz Metris ELW offers several attractive features:

1 year

up to 75,000 miles

2 year

up to 90,000 miles

3 year

up to 105,000 miles

4 year

up to 120,000 miles


  • No deductibles or cumbersome claims processing
  • No approvals required prior to repairs
  • Repairs by factory-trained technicians utilizing high-tech diagnostic equipment
  • Repairs completed with Genuine Mercedes-Benz Parts
  • No risk to you; may be cancelled any time prior to the New Vehicle Limited Warranty expiration for a full refund

*Additional parts and services may be recommended for which standard charges will apply. Applicable taxes, shop and disposal fees are additional. Not valid with any other discounted offers. Please see your dealer for more information regarding service interval and program limitations.

To qualify for the Extended Limited Warranty (ELW), the Van must be under the original New Vehicle Warranty period.